UniVoIP App for Windows PC User Guide

Links to Content

• List of Popular Features

• Installing and Starting UniVoIP App

• The Onscreen Softphone

• Placing Calls

• Inbound Calls

• Transferring a Call (basic)

• Transferring a Call (attended)

• Video Calls

• Conference Calls

• Call Recording

• Voicemail

• Instant Messaging

• Sending a Broadcast IM

• Group Chat (Conference IM)

• Viewing Messages

• Sending and Receiving Files

• Contacts Tab

• Populating the Contact List

• Importing Outlook Contacts

• Manually Adding a Contact

• Using Contacts

• Adding Contacts to the Alert List

• Your Online Status (Presence)

• History Tab

• Favorites Tab

• Troubleshooting

• Support – Sending a Diagnostic Log

Configuring the UniVoIP App

• Preferences – Application

• Preferences – Alerts & Sounds

• Preferences – Devices

• Preferences – Shortcut Keys

• Preferences – Calls

• Preferences – Files & Web Tabs

• Application Hot Keys

• UniVoIP App for Windows PC Quick Reference Guide