Preferences – Calls (PC)

Field

Description

Answer Calls

These settings let you configure how you want auto answer to handle incoming calls, when Auto Answer is enabled.

DTMF

You may need to change the DTMF configuration if you cannot interact with interactive voice response systems (auto attendants, voice-activated menus, and so on).

RTP

This timer controls how calls are disconnected when UniVoIP App determines that there is a problem with the call and the other party has probably disappeared (assuming that you have not yourself detected the problem and hung up manually).
Typically, the timer is enabled. It is recommended that you not disable it. You can change the length of the timer, but do not set it to less than 30 seconds.

Preserve bandwidth

When this feature is on, UniVoIP App stops sending audio when you are not talking.
When this feature is off, UniVoIP App always sends audio, which uses more bandwidth but may result in better call quality.
Typically, off is the best setting.