OmniChannel Contact Center Supervisors Contact Center Reporting Report Descriptions Current: VOICE REPORTING VOICE REPORTING Voice reports provide call statistics on the following devices. You can create on-demand and scheduled reports. Voice reports include: VOICE LIFECYCLE REPORTS VOICE CHARTS VOICE ACCOUNT CODE REPORT VOICE AGENT REPORTS VOICE QUEUE REPORTS VOICE EXTENSION REPORTS VOICE EMPLOYEE REPORTS VOICE TEAM REPORTS VOICE DNIS REPORTS VOICE FORECAST REPORTS ×