Permission Types

Emergency (911)

Calls to the number used to report an emergency. In North America, dial 911. This permission is active for all users at all times.

Internal

Calls to another extension within the same business.

International

International calls to which long-distance charges apply. (See Long Distance for Canada)

Local (external)

Calls within the local calling area of your business. No long-distance charges apply.

Long Distance

Calls outside the local calling area of your business and outside of your region. 

Operator Assisted

Calls in which the operator is involved, typically resulting in long distance charges.

Regional

Calls outside the local calling area of your business and within your region. 

Toll Free (1-800)

Long distance calls for which no charges apply. Typically, these numbers begin with 1-800.

Toll Premium

Calls to a toll number to which charges apply. Typically, these numbers begin with 1-900.

Other

Redirect Inbound Call to External Number

Allow call coverage, transfer or forward of external calls to an external phone number. Prerequisite: permission to make the external call itself.

Select Long Distance Provider

Include a long distance provider code as part of the dialed digits for a long distance call. Prerequisite: permission for Long Distance and/or International calls.

Select Regional Provider

Include a long distance provider code as part of the dialed digits for long distance calls within your region. Prerequisite: permission for Regional calls.