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  • Current: Ignite Web for Agents

Ignite Web for Agents

History - Ignite Web
Ignite Icons
Login or logout of Queues
Options - Ignite Web
Queue Conversations View
Set or Remove Make Busy Status
The Ignite Web Interface
Working with a Voice Call
Working with Email or Fax Media (if configured)
Working with Multiple Interactions at the Same Time
Working with SMS Media (if configured)
Working with Web Chat Media (if configured)

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