Use the Ignite Web icons to perform actions on contacts, cases, and interactions.

Table 89:   Ignite icons
ICONTERM
Add
Accept
Apply Code
Associate Participant
Cases Inqueue
Case
Call
Conference
Cut from case
Decline
Dissociate Participant
Edit
Email
Export to csv
Flag for follow up
Follow up Calendar
Forward
Go to
Hold
Import Contacts
Invite
Junk
Merge
No Reply
Pending
Print
Reply
Reply All
Request Help
Resolve
Send
Swap
Text
Transfer