View or Modify Phone Details

Using this feature, the administrator can view and make changes to phones in the company's inventory, including assigning and unassigning users and locations from their phones.

When a phone is associated with a user or location, the user or location call permission profile determines which types of calls can be placed from the phone. When a phone is not associated with a user or location, the phone uses the default call permissions profile, "Unassigned", to determine the outbound call permissions.
To view or modify phone details, follow these steps:

  1. Expand Company Settings and click Phone Inventory in the left menu.

  2. Label -  Modify the label if required. The label is used to identify the phone and has a default value corresponding to the MAC address of the phone.

  3. Assigned User/Location - Select a user or location from the list to assign the user or location to the phone if required.

  4. Phone Name - Device Model

  5. Site - Location the phone is registered to or status

  6. Identifier - MAC Address by default

  7. Reset Phone - This will power cycle the device. 

  8. Click Save.