Modify a Call Pickup Group

To modify an existing pickup group, follow these steps:

1. Expand Company Settings and click Call Groups in the left menu.

2. Select the Call Pick up Group to edit.

3. Modify the pickup group name if required. The Name field cannot be left blank.

4. Update the Members of Call Group list for the selected pickup group (optional).

5. If required, modify whether or not the group members are locked to the selected pickup group.

6. Click Save.