Extension Management

The phone system has three sets of extension ranges: one for users and locations, one for Auto Attendants, and one for call groups.
To view extension ranges, follow these steps:

  1. Expand Company Settings and select Business Details in the left menu.

  2. Scroll down to the Extension Management section.

  3. The following fields are displayed:

    • User/Location Min. - displays the first number available for phone extensions.

    • User/Location Max. - displays the last number available for phone extensions.

    • Call Group Min. - displays the start of the range used for Call Groups

    • Call Group Max. - displays the last number in the range used for Call Groups.

    • Auto Attendant Min. - displays the first number available to use for an Auto Attendant.

    • Auto Attendant Max. - displays the Last number available to use for an Auto Attendant.


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