To add a profile, follow these steps:
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Expand Company Settings and click Business Hours. The system returns the Business Hours List page.
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Click Add. The system returns the Business Hours Profile Details page.
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Enter the profile Name.
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Check the days that the business is open and enter the Business Hours for each day.
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If this profile is to be the Tenant "System" default, check Tenant Default Business Hours.
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In the Associate with Incoming Numbers section, choose the numbers to associate with these Business Hours. To add numbers, use the + button, or click the > button to Add all. To remove numbers, use the - button or click the < button to Remove all.
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In the Associate with Sites section, choose sites to associate with these Business Hours. To add sites, use the + button, or click the > button to Add all. To remove sites, use the - button or click the < button to Remove all.
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Click Save.
Please note:
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The business hours categories take the following priority: Special, Lunch, then Operating Hours. This means that if the configuration indicates that more than one category applies at any particular time, the higher-priority category takes precedence.
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Time is displayed using the 24-hour format. The time 24:00 (24 hours, 00 minutes) refers to 23:59:59.
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Hours of Service Hour fields should not exceed 24 hours or be less than 0 hours. Minute fields should not exceed 60 minutes or be less than 0 minutes. The total time, hours + minutes should not exceed 24 hours nor should it be less than 0 minutes. For example , if the hour field = 24, then the minute field must = 0.
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