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The Ignite Web Interface -
Login or logout of Queues -
Set or Remove Make Busy Status -
Queue Conversations View -
Working with SMS Media (if configured) -
Working with Web Chat Media (if configured) -
Working with Email or Fax Media (if configured) -
Working with Multiple Interactions at the Same Time -
Options - Ignite Web -
History - Ignite Web -
Working with a Voice Call -
Ignite Icons
