Use the Ignite Web icons to perform actions on contacts, cases, and interactions.
|
ICON |
TERM |
|---|---|
|
Add |
|
Accept |
|
Apply Code |
|
Associate Participant |
|
Cases Inqueue |
|
Case |
|
Call |
|
Conference |
|
Cut from case |
|
Decline |
|
Dissociate Participant |
|
Edit |
|
|
|
Export to csv |
|
Flag for follow up |
|
Follow up Calendar |
|
Forward |
|
Go to |
|
Hold |
|
Import Contacts |
|
Invite |
|
Junk |
|
Merge |
|
No Reply |
|
Pending |
|
|
|
Reply |
|
Reply All |
|
Request Help |
|
Resolve |
|
Send |
|
Swap |
|
Text |
|
Transfer |