Users represent the people within your company, while locations represent telephones that are not associated with any single user. For example, a telephone in a conference room or a main reception area is entered into the phone system as a location.
Users have Personal Identification Numbers (PINs), while locations do not. Therefore, locations cannot log into the web interface (since a PIN is required).
In order for the users and locations within your company to have full phone service, you must enter them into the system and assign them an extension. You will also maintain other user or location specific information such as whether or not a user or location has voicemail and what types of calls can be made from a user or location telephone.
See the following topics: