Quickly Add Auto Attendant

To quickly set up the Auto Attendant based on the default menu and pre-recorded prompts and greetings, follow these steps:

1. Expand Company Settings, and click on Auto Attendant in the left menu.

2. Click Add.

3. Type the Auto Attendant name in the Name field.

4. Choose an Extension Number. The drop down menu will provide a list of numbers that are available. The Other option will allow you to choose a number that was not suggested, yet available. Note: The typical range of numbers available are from 700 to 799. 

5. Select a language for the Auto Attendant from the Default Language list. The language you select here is used to determine the language for the default main menu prompts and error messages. The Default Language list displays the languages supported. Currently, only English is available.

6. Check the box in the Time of Day Greetings section to turn on the Time of Day Greetings (optional).

7. Click Save.

Your new Auto Attendant has been saved with the following defaults:
Default menu options

• 1-8 = Transfer to Extension

• 9 = Last Name Directory

• * = Replay menu options

Pre-recorded time of day greetings (if selected):

• Good morning.

• Good afternoon.

• Good evening.

Pre-recorded prompts:

• Welcome to the Auto Attendant.

• To transfer to an extension, enter it now.

• To reach the Name Directory, press 9.

• Press * to replay this menu.