Configure UniVoIP App (Android Phone)

We strongly recommend that you perform your initial setup from within a "known" network, such as in your enterprise or university campus Wi-Fi zone or within range of your home network (if you have one) and not in a network such as an Internet café.

  • Download the UniVoIP App from Google Play Store

  • Launch UniVoIP App by tapping the UniVoIP App icon

  • Read, then Accept the Terms of Use

  • Enter your Username and Password

worddav933d357447e8201439ab9775ee5e668d.png        worddav709e3b4a2dadf9c4813b2714f896312a.png


worddav69cf47f8f9e59b52d6a1d2aebf7ecdca.png



You can let UniVoIP App use mobile data when no Wi-Fi is available. To do so, launch UniVoIP App and go to Settings > Preferences and turn on "Use When Available" and "Allow VoIP Calls."

 

Enter Your Phone PIN Number after Logging into the App for the First Time

 
1. Press the Setting Icon located in the lower right corner of the UniVoIP App interface.


worddav26ab307b0fedf2f8344b596708a12d0b.png


2. Press Device Settings.


worddav746b155565c27acf44588b61ced45192.png

3. Press Settings.


worddavb0587024b6d8394c303533a1d6eed254.png

4. Press Phone PIN.


worddave431507789fe1c556368ace00d92c3ac.png

5. Enter your Phone PIN, then press Save.


worddave001f47b938b43eba7d7346c9826d200.png

6. Close the App, then re-launch it. Congratulations! You can now use the UniVoIP App.


Account Status Icon:


Status


Means that...

worddav4b12eacb6c3b4c35dccdd5136dca8930.png


The account is in the process of registering

worddavccd705124dba293f34f8b74b965c451e.png


The account is enabled and registered for incoming and outgoing calls

worddavbbdb437b0786af319bded01d5d5bde49.png


The account is enabled only for outgoing calls (Accounts > Account Advanced > Incoming Calls is turned OFF)

worddav7913b07ee8ac8d7583d748699489d245.png


The account is disabled. You can enable the account; it will then automatically register

worddav2cc912bf5250841cd199495084179215.png


The account is enabled but registration failed. Check that you entered your account credentials correctly.