The Away Time report is a bar chart grouped by type of Away, each group with a bar per Agent.
The height represents how much time that Agent spent in that Away state.
Hover your mouse over any bar to display additional details.
The Away Time report is a bar chart grouped by type of Away, each group with a bar per Agent.
The height represents how much time that Agent spent in that Away state.
Hover your mouse over any bar to display additional details.