Breadcrumbs

Dialing with One Click Calling


To dial using One Click Calling, follow these steps:

 

  1. Use the capture method you defined in

    Configuration

    .

    1. The application returns the Call popup.
      image2016-10-10 17:45:8.png

  2. Optionally edit the number.

  3. Click Call.

    1. The application indicates that it is calling the number. 

      image2016-10-10 17:42:24.png

 

 

  • If you attempt to capture a number that is the same number of digits as your extension, One Click Calling interprets it as an internal extension, captures it, and allows internal one click dialing.

  • If the number is a 10 digit number, any leading "+" will be stripped off, and a "9" and "1" will be added prior to passing on the 12 digit number (9, then 1, then 3 digits for Area Code, then 7 digits for the phone number) to silhouette. It also strips off any spaces, brackets, hyphens and periods in the number.