Call Grid and Columns

The following Information about call records appears in table or grid format:

• Each row represents an individual call.

• Each column represents information about the call.

See Call List Columns for more details on columns types available.

You can customize the order in which columns appear by either:

• Dragging and dropping the column to the preferred location as shown below

• Or by clicking on the Columns button

Note: The checkbox and Play Preview columns are non-moveable

When you click on the Columns button, a Select Columns window will display.

• Move Column Header choices using the arrow buttons between Available and Selected lists.

• Use the up and down arrows to sort the column display order.

• Click the Update Columns button to apply the changes.
  
  

Note: The call recording checkbox and play preview columns are non-moveable.