Monitor Groups

Monitor Groups let users monitor one another's phones and optionally pick up calls. Users pick another user's ringing phone by pressing a key or dialing an access code and specifying the extension.
The Monitor Group page lists all users in a tenant. Users are searchable by either Extension or Name.
The table has the following headings:

• Extension—the user extension.
• Name—the user name.
• Monitoring Extensions—number of extensions an individual user is monitoring
• Monitored by Extensions—number of users monitoring the individual