Disable Emergency Override Routing

To disable Emergency Override Routing so that all call routing returns to the previous configuration, follow these steps:

1. Expand Company Settings and click Incoming Call Routing in the left menu.
2. Click Disable All Overrides.

To disable Emergency Override Routing for one of your company phone numbers, follow these steps:

1. Expand Company Settings and click Incoming Call Routing in the left menu.
2. Find the phone number for which you want to disable the Emergency Override Routing.
3. Under the  Enable Override column uncheck the box.

When Emergency Override Routing is disabled, the main Incoming Call Routing page shows all the Time of Day and Override call destinations, as well as the Business Hours.