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  • Current: User Level Learning

User Level Learning

Web Pages with Videos

  • Get started with Microsoft Teams Phone
  • Overview of Teams Calls
  • How to make and receive calls in Microsoft Teams
  • Configure and Access your Voicemail in Microsoft Teams
  • How to Transfer Calls with Ring Back with Microsoft Teams
  • How to set up Call Forwarding in Microsoft Teams
  • How to Merge Calls with Microsoft Teams
  • How to Transfer a Call to another Device in Microsoft Teams
  • How to Change your Ringtone in Microsoft Teams
  • How to Transcribe your 1:1 PSTN Calls in Microsoft Teams


Web Pages with Text and Images

  • Get Started with Microsoft Teams Phone
  • First things to know about calls in Microsoft Teams
  • Intro to Teams Calling
  • Making Calls with Teams Phone
  • Use the Dial Pad to Call a Phone Number
  • Answer a Call
  • Start a Call from a Chat
  • Add Someone to a Call
  • Put a Call on Hold
  • Set Up Call Forwarding
  • Make Multiple Calls at the Same Time
  • Transfer a Call <with or without consultation>
  • Park a Call
  • Record or Change your Voicemail Greeting
  • Set an Out-of-Office Voicemail Greeting  <then scroll down to this topic>
  • Check your Voicemail  <then scroll down to this topic>
  • Add a Delegate
  • Make and Receive Calls as a Delegate
  • Put Calls on Hold as a Delegate
  • Change your Boss’s Call and Delegate Settings




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