Enterprise Contact Center

Meet-Me Conference (MMC) is an alternative to the standard conference call whereby users must first call another party to add (or “pull”) them into the conference. With MMC, users can dial in to join the conference on their own accord.

Besides how the conference is formed, MMC behaves much like a standard conference. The notable distinction between the two types of conferences is the number of parties it takes to create them.  A standard conference requires at least three parties. A MMC is created once the first party joins and is not terminated until the last member leaves. A standard conference ends when there are fewer than three parties remaining.

Twinning

Twinning allows for simultaneous ringing of your desk phone and any single phone number.

If you have already set up your Twinning target phone number and you want to activate or deactivate Twinning, check or uncheck the box next to "Enable Twinning".