The Dynamic Site Support feature allows telephone users to create their own dynamic site from any location with an IP connection to UniVoIP.  Once you create a dynamic site, you can log into your phone at that site as if you were in the office.


Issue

There are two reasons why a phone might display "Not A Valid Site".

Scope

All OfficeConnect Business Edition remote teleworker users using Mitel IP Phones.

Causes

  1. The first reason is that this is a new remote phone, and a dynamic site has not yet been created.
    OR
  2. The IP address of a previously created dynamic site has changed, and needs to be registered. This can happen if the internet connection that is being used to host the remote phone does not have a static IP address from your carrier.


Solutions