USING THE CALL HISTORY APPLICATION 5360
Use the Call History application to display logs of your most recent 50 calls. After the 50-call limit has been reached, the oldest log is replaced each time a new call is missed, made, or answered.
From this application, you can
- display logs by type
- display call information (if available) for the logs
- return missed calls by pressing a key
- delete or modify digits before saving or dialing a call
- delete logs
If you are a hot-desk user, you can view and maintain your call history logs when you are logged into another extension.
View Call Log Details
To view call log details:
- Press Call History.
- Press
- Missed to view your missed calls (if any).
- All to view a list of all logs
- Answered to view logs of your incoming calls
- Made to view logs of your outgoing calls.
- Use the navigation keys at the bottom of the display to move to the previous or next page of logs. The total number of pages in the current list is shown at the bottom of the display.
- Press the Dial icon to the right of the log to call the contact orPress on a Call log to display the call details:
- Name and number (if available)
- Log type and number of attempts (for example, Missed, 2x)
- Type of call: Transfer (Tsf.) or Conference (Conf.)
- Time and date of log
- Duration of call in hours:minutes:seconds (for Made and Answered logs).
- Do one of the following:
- If necessary, use the keypad cursor left, cursor right, Delete, and Backspace keys to modify the number. . If an outgoing prefix is required to access an external trunk, you must add the digit(s. Press Dial to call the number or press To People to save the contact details to the People application.
- Press or at the bottom of the set to display details for another log.
- Press Close to return to the previous list.
Review Call Log Icons
To review call log icons:
- Press in the Gadget Sidebar to display help on Icons.
- Press or to navigate to the list of Icons.
Delete Logs
To delete an individual log:
- Press the key to the left of the log to display the call details and then press Delete.
To delete all logs by type:
- Press Call History.
- Press
- Missed to view your missed calls (if any)
- All to view all logs
- Answered to view logs of your incoming calls
- Made to view logs of your outgoing calls.
- Press Delete List to delete all logs from the currently displayed list.
- You are prompted to confirm the delete. Press Delete.