CALL FORWARDING 5360

Use Call Forwarding  to redirect incoming calls to an alternate number when

• your phone is busy
• when you're not answering, or
• all the time.

You can program, activate, and deactivate Call Forward Always quickly using the Call Forwarding icon  even while you have other types of Call Forwarding, such as Busy External, activated through your Call Forwarding settings.
For example, you can enable settings to forward calls to your voice mailbox when your phone is busy or unanswered. Then, if you must leave your desk, you can quickly enable Call Forward Always to another phone, such as your home phone or cell. After you return to your desk and deactivate Call Forwarding Always, the defaults for busy or unanswered conditions remain active.

Using Quick Call Forward Always

To program and enable Call Forward Always:

1. Press Call Forwarding. 
2. If a number is already programmed, you can

• Press Activate to enable forwarding to the current numberor
• Enter a new destination number and then press Activate.

To deactivate Call Forward Always:

1. Press Call Forwarding. 
2. Press Deactivate.

Programming Call Forwarding Defaults

You can create default Call Forward settings that identify where to send your incoming calls if Call Forward Always is not active.
To program Call Forwarding default settings:

1. Press Call Forwarding. 
2. Press Edit Default.
3. Select the desired type of Call Forwarding:

• Busy Internal: forwards internal phone calls after several rings if your line is busy
• Busy External: forwards external phone calls after several rings if your line is busy
• No Answer Int: forwards internal phone calls redirects your calls after several rings if you don't answer
• No Answer Ext: forwards external phone calls redirects your calls after several rings if you don't answer

1. Using the phone dial pad, enter the appropriate number.
2. Press OK.
3. Repeat Step 3 to Step 5 for each Call Forwarding type that you wish to program.
4. Press Save. This setting is saved. If Call Forward Always is disabled, this setting is activated. If Call Forward Always is enabled, the default setting is not activated.
5. Press Close twice.