5324 IP Phones support the Mitel Line Interface Module. The Line Interface Module allows you to make and receive calls over an analog line (referred to as the Line Interface Module line) connected to your phone, and operates in either of the following two modes (as determined by your System Administrator):

  • Line Interface Module mode: your phone allows you to use the Line Interface Module line at any time.
  • Failover Mode: you can use the Line Interface Module line only when the IP connection has failed.

 

Note: Handsfree and on-hook dialing are not supported on the Line Interface Module line.

Line Interface Module Mode

Make a Call

To make a call using the Line Interface Module line:

  1. Lift the handset.
  2. Press the Line Interface Module key. ANALOG CALL appears on the display.
  3. Dial the number to make the call.

 

Notes:

  • When making external calls over the Line Interface Module line, a prefix (e.g. 9) is not required.
  • If your phone's Line Interface Module key has the Privacy option enabled and another phone is on a call using the Line Interface Module line (that is, the Line Interface Module key is solid orange), you cannot access the Line Interface Module line. The user of the other phone must first hang up before you can access the Line Interface Module line.
  • To determine whether the Privacy option is enabled, contact your System Administrator.

Answer a Call

To answer a call using the Line Interface Module line:

  1. Lift the handset.
  2. Press the flashing Line Interface Module key. ANALOG CALL appears on the display.

Answer a Waiting Call on the Line Interface Module Line

If you have subscribed to an analog call waiting service, you may use the hookswitch or press  (CANCEL) to answer a waiting Line Interface Module call. When you are on a Line Interface Module call and a waiting Line Interface Module call arrives, you will hear a beep.

Note: This feature may not be supported in all regions.

To answer a waiting Line Interface Module call, or to return to the original Line Interface Module call, do one of the following:

  • Press and release the hookswitch.
  • Press  (CANCEL).
  • Press the Line Interface Module key.

Hold a Call

To put a current call on hold to answer an incoming Line Interface Module call:

  • Press the flashing Line Interface Module key. The current call is put on hold.

To switch between the current call and the held call when one of the calls is using the Line Interface Module line, do one of the following:

  • If your current call is using the Line Interface Module line, press the flashing Line key of the held call. The Line Interface Module call is automatically put on hold.
  • If your current call is using an IP line, press the flashing Line Interface Module key. The IP line is automatically put on hold.

End a Call

To end a current call when an incoming Line Interface Module call arrives:

  • Press  (CANCEL), and then press the flashing Line Interface Module key. The current call ends, and you are connected to the caller on the Line Interface Module line.

To end the current Line Interface Module call when an incoming call arrives:

  • Press  (CANCEL). The current Line Interface Module call ends, and you are connected to the new caller.

Failover Mode

Make a Call

To make a call using the Line Interface Module line during an IP connection failure:

  1. Lift the handset. IP FAIL: ANALOG CALL appears on the display.
  2. Dial the number to make the call.

Answer a Call

To answer a call using the Line Interface Module line during an IP connection failure:

  • Lift the handset. IP FAIL: ANALOG CALL appears on the display, and the call is answered.

Emergency Calls

WARNING FOR EMERGENCY NUMBER DIALING: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area. Emergency Number dialing should only be performed by picking up the handset and selecting the Line Interface Module key. If Privacy Mode is enabled and the Line Interface Module key local line is busy, dialing will not occur on the Line Interface Module line. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator. You can make an Emergency Call to your Local Emergency Service using the Line Interface Module line when the IP connection has failed.
To make an Emergency Call using the Line Interface Module line:

  1. Lift the handset.
  2. Press the Line Interface Module key.
  3. Dial your Local Emergency Number. ANALOG CALL appears on the display.