The Mitel® 5304 IP Phone is a two-line, dual port telephone that provides voice communication over an IP network. It has a back-lit liquid crystal display (LCD) screen. The 5304 IP Phone offers 8 programmable keys for one-touch feature access and one prime line key. The personal key on the bottom is always your Prime Line.
The 5304 IP Phone supports Mitel Call Control (MiNet) protocols and session initiated protocols (SIP).

Elements of Your 5304 IP Phone 

Feature

Function

1) Display

Provides a two–line, 20–character liquid crystal display (LCD) viewing area that assists you in selecting and using phone features and identifying callers. When you are using the Superkey feature, prompts and feature information appear on the display screen.

2) Ring/Message Indicator

Flashes to signal an incoming call and to indicate a message waiting in your voice mailbox.

3) Speaker

Provides sound for ringing and paging calls.

4) Programmable Keys

Provides 8 keys that can be programmed as function or feature keys. Write the name (speed call, feature) of the Personal keys programmed on the designation card. Use the slot behind the plastic cover at the bottom of the phone to remove/insert the designation card.

5) Line 2 key or Programmable Key and LED

Line 2 can be programmed as a secondary line or as a feature key that requires an indicator (See Feature Keys).

6) Line 1 key and LED

The bottom personal key is always your Prime Line key.

7) Volume, Ringer, and Contrast Controls

(UP) and (DOWN) provide volume control for the ringer and handset, and display contrast.

8) Keypad

Use to dial.

9) Handset

Use for handset calls.

 

Ring/Message indicators

When indicator is

it means that

Flashing rapidly

Your phone is ringing

Flashing slowly

A message or callback message is waiting at your phone

On

Your phone is ringing another phone

Off

Your phone is idle, or you are on a call

Function Keys

Your system administrator can program the following function keys on a personal key (PK):

  • Hold
  • Redial
  • Cancel
  • Transfer/Conference
  • Message Waiting

Note: Certain features as documented in this guide will only work if the associated function key has been programmed. For example, the Conference feature makes use of the Transfer/Conference function key.

Feature Keys

Your system administrator can program the following features, although with the exception of the Handoff feature they are not recommended unless they can be programmed on a key with an indicator:
Music, Do Not Disturb, Message Waiting, Night Answer, Make Busy, Phone Lock, Handoff

Superkey

With a pre-programmed Superkey, you can use these features:

  • Phone Book
  • Advisory Messages
  • Call Forwarding
  • Personal Keys
  • Ringer Adjust
  • Language
  • Handoff

Note: For Ringer Adjust and Language, the handset must be on the cradle.

Selecting Menu Options

To select menu items on the display, press *, 0 and # on the keypad. For example, if options *=YES 0=DEFAULT #=NO appear and you want to select YES, press *.

About Feature Access Codes

Use of some features requires dialing access codes. Ask your Administrator for a list of codes you should use.