Enterprise & Contact Center Solutions

Enterprise Unified Cloud-based Solution

Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and conferencing.

The OfficeConnect™ Unified Communication solution brings the core functionality of UCaaS in a simple, user-friendly, and easy-to-adopt desktop application promoting collaboration, presence, mobility and unification.

Go to UCaaS Enterprise Solution


OmniChannel Contact Center

Powering a superior customer experience (CX) through multimedia support

A true omni-channel contact center solution providing interactive voice responseadvanced productivitymanagement and monitoring tools that offer real-time, historical and life cycle reporting for workforce optimization.

Enhance Agent Productivity with Advanced Management Tools


MiCollab

MiCollab is a flexible and collaborative application that provides your employees with effortless business communications across any device. Accessed via a mobile, web or desktop client, employees are equipped with advanced productivity tools including file sharing, chat, conferencing, presence, video and voice, capabilities.

Chat, Share, Meet ...

A collaborative multimedia interaction tool


MiTeam Collaboration

Chat, Share and Meet from Anywhere

Extend the power of MiCollab with MiTeam Collaboration Software, a work-stream, unified communications and collaboration tool that enables around-the-clock connectivity between colleagues through virtual rooms.

Offering a seamless and open environment makes it easy for your business teams to work together and get projects done faster.


Geofencing

Your personal GPS

This game changing technology automatically adjusts your availability status and call routing preferences within the application when your mobile device enters or exits a virtual boundary set up around a geographical location, known as a geofence.


WebConnect

UniVoIP WebConnect™ to Offer Immediate Access to Caller Data and Ensure Intelligent Interactions on Every Call

WebConnect™ automatically launches a URL of choice, such as your CRM platform, and gain immediate access of relevant information regarding the caller so that every interaction is productive.

Lower response times and provide exceptional customer satisfaction


The powerful, mobile first, 6900 MiVoice IP Desk Phone Series offers a plethora of new features for the enterprise executive including MobileLink, a seamless pairing of your IP desk phone and your smartphone.

  • Sync your mobile phone’s contact list with your MiVoice IP Phone
  • Answer a mobile phone call using your MiVoice IP Phone
  • Move mobile call audio between the Mitel MiVoice IP Phone and your mobile phone
  • Charge mobile device from the 6930 and 6940 model MiVoice IP desk phone


Success Stories

Our customers speak out

The truth behind the scene.

The positive impact experienced by our customers post-migration to the Cloud.

The cost savings

The streamlined operations resulting from a true unified communication solution.

The facts.


Billing Portal

Learn how to navigate within the billing portal and leverage all the cool features available to you.

Managing your account has never been easier.