Solution Videos
Enterprise & Contact Center Solutions
Enterprise Unified Cloud-based Solution
Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and conferencing.
The OfficeConnect™ Unified Communication solution brings the core functionality of UCaaS in a simple, user-friendly, and easy-to-adopt desktop application promoting collaboration, presence, mobility and unification.
Go to UCaaS Enterprise Solution
Enterprise & Contact Center Solutions Video
OmniChannel Contact Center
Powering a superior customer experience (CX) through multimedia support
A true omni-channel contact center solution providing interactive voice response, advanced productivity, management and monitoring tools that offer real-time, historical and life cycle reporting for workforce optimization.
Enhance Agent Productivity with Advanced Management Tools
OmniChannel Contact Center Video
MiCollab
MiCollab is a flexible and collaborative application that provides your employees with effortless business communications across any device. Accessed via a mobile, web or desktop client, employees are equipped with advanced productivity tools including file sharing, chat, conferencing, presence, video and voice, capabilities.
Chat, Share, Meet ...
A collaborative multimedia interaction tool
MiTeam Collaboration
Chat, Share and Meet from Anywhere
Extend the power of MiCollab with MiTeam Collaboration Software, a work-stream, unified communications and collaboration tool that enables around-the-clock connectivity between colleagues through virtual rooms.
Offering a seamless and open environment makes it easy for your business teams to work together and get projects done faster.
Geofencing
Your personal GPS
This game changing technology automatically adjusts your availability status and call routing preferences within the application when your mobile device enters or exits a virtual boundary set up around a geographical location, known as a geofence.
WebConnect
UniVoIP WebConnect™ to Offer Immediate Access to Caller Data and Ensure Intelligent Interactions on Every Call
WebConnect™ automatically launches a URL of choice, such as your CRM platform, and gain immediate access of relevant information regarding the caller so that every interaction is productive.
Lower response times and provide exceptional customer satisfaction
Mobile Link
The powerful, mobile first, 6900 MiVoice IP Desk Phone Series offers a plethora of new features for the enterprise executive including MobileLink, a seamless pairing of your IP desk phone and your smartphone.
- Sync your mobile phone’s contact list with your MiVoice IP Phone
- Answer a mobile phone call using your MiVoice IP Phone
- Move mobile call audio between the Mitel MiVoice IP Phone and your mobile phone
- Charge mobile device from the 6930 and 6940 model MiVoice IP desk phone
Success Stories
Our customers speak out
The truth behind the scene.
The positive impact experienced by our customers post-migration to the Cloud.
The cost savings
The streamlined operations resulting from a true unified communication solution.
The facts.
Billing Portal
Learn how to navigate within the billing portal and leverage all the cool features available to you.
Managing your account has never been easier.