ON-DEMAND: Training for Enterprise Edition Users
Click on the video icons below and learn how to customize your phone and leverage new features.
Ring Groups, 3-Way Calling, Contacts & Twinning Video
Picklist, Schedules, Chat History, Softphone & Call Recording
Picklist, Schedules, Chat History, Softphone & Call Recording Video
Click to Call, Call Park & Call Handoff
Click to Call, Call Park & Call Handoff Video
Intercom, Line Appearances, Sending Callers Directly to Voicemail
Intercom, Line Appearances, Sending Callers Directly to Voicemail Video
Hot Desk, Headset Key, Call History, Do Not Disturb, MiCollab Status
Hot Desk, Headset Key, Call History, Do Not Disturb, MiCollab Status Video
Speed Dials, Direct Station Select (DSS), Busy Lamp, Group Page
Speed Dials, Direct Station Select (DSS), Busy Lamp, Group Page Video
Contact Center Client Video
Contact Center Management Web (CCM) Video
Multimedia Contact Center User Video