ON-DEMAND: Training for Enterprise Edition Users
Click on the video icons below and learn how to customize your phone and leverage new features.


Ring Groups, 3-Way Calling, Contacts & Twinning

Picklist, Schedules, Chat History, Softphone & Call Recording

Click to Call, Call Park & Call Handoff

Intercom, Line Appearances, Sending Callers Directly to Voicemail

Hot Desk, Headset Key, Call History, Do Not Disturb, MiCollab Status

Speed Dials, Direct Station Select (DSS), Busy Lamp, Group Page

Contact Center Client

Contact Center Management Web (CCM)

Multimedia Contact Center