ON-DEMAND: Training for Enterprise Edition Users
Click on the video icons below and learn how to customize your phone and leverage new features.


MiCollab


Ring Groups, 3-Way Calling, Contacts & Twinning


Picklist, Schedules, Chat History, Softphone & Call Recording


Click to Call, Call Park & Call Handoff


Intercom, Line Appearances, Sending Callers Directly to Voicemail


Hot Desk, Headset Key, Call History, Do Not Disturb, MiCollab Status


Speed Dials, Direct Station Select (DSS), Busy Lamp, Group Page


Contact Center Client


Contact Center Management Web (CCM)


Multimedia Contact Center