Shared Devices
Shared devices are phones that are shared among multiple users in locations such as lobbies and offices. For example, a desk that is shared by office workers on different shifts with each worker having their own personal phone settings.
![](/enterprise/files/33784664/33784659/1/1492537964045/image2017-3-27+13%3A55%3A11.png)
In the left Navigation Panel, click on "Shared Devices".
![](/enterprise/files/33784664/33784660/1/1492537964037/image2017-3-27+15%3A43%3A52.png)
To add a shared device
![](/enterprise/files/33784664/33784661/1/1492537964029/image2017-3-27+15%3A51%3A11.png)
- Click the Add New button.
- Fill in the fields and click Save.
Please note: The MAC address is made up of 12 alphanumeric characters located on the back of the phone. For example: 08-00-0F-00-00-10.
To change a shared device
- Double-click device you want to edit.
- Edit the fields and click Save.
To delete a shared device
![](/enterprise/files/33784664/33784662/1/1492537964022/image2017-3-27+15%3A41%3A59.png)
![](/enterprise/files/33784664/33784663/1/1492537963989/image2017-3-27+15%3A42%3A27.png)
- Click the box to the left of the name of the device you need to remove.
- Click the Delete button.