The Polycom® VVX® 300/311 business IP desk phone is a powerful entry-level phone for today’s cubicle workers.

These powerful 6-line entry-level Business Media Phones are for today’s cubicle workers that handle a low to moderate volume of calls and need crystal clear communications.

Industry’s best audio 

HD Voice™ technology delivers lifelike voice quality for each audio path hand set, the hands-free speakerphone, and the optional headset

Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression.

Further Reading

VVX 150 Hardware Feature Descriptions

Reference Number


Feature Description


Message Waiting IndicatorFlashes red to indicate when you have new messages.
2Date/TimeProvides real time day of the month, and day of the week.

Line KeysEnable you to select a phone line, view calls on a line, or quickly call a favorite contact.
4Home KeyDisplays the Home screen from other screens and displays the Lines and Calls screen from the Home
5Soft KeysEnable you to select context sensitive keys that display along the bottom of the screen.
6Navigation/SelectScrolls through information or options displayed on the phone's screen. Selects a field of displayed data.
7DialpadEnables you to enter numbers, letters, and special characters. You can also use the dial pad keys to select menu items that have index numbers.
8HeadsetEnables you to place and receive calls through a headset.
9Speakerphone KeyEnables you to place and receive calls using the speakerphone.
10Mute keyMutes local audio during calls and conferences.
11Volume KeysAdjust the volume of the handset, headset, speaker, and ringer.
12TransferTransfers an active call to a contact.
13HoldHolds an active call or resumes a held call.
14MessagesEnables you to access and manage instant and voice messages.

Product specifications

User interface features

  • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
  • Voicemail support *
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Call handling features

  • 6 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/ call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan

Network and provisioning

  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Ethernet switch

    • 10/100Base-TX across LAN and PC ports (VVX 300)
    • 1000Base-TX available on VVX 310
    • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported *
  • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
  • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

    • Network address translation support for static configuration and “keep-alive” SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP


  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables


  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
  • External Universal AC adapter (optional), 48VDC 0.3A


  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • NZ Telepermit
  • Korea KC ***
  • UAE TRA ****
  • Russia CU ****
  • Brazil ANATEL ****
  • Australia RCM
  • RoHS Compliant

*** Planned future compliance

**** Planned future compliance for VVX 301/311.