To make a call, follow these steps:

  1. Lift the handset.
    This will select the next available Line Appearance. You can also start dialing the number without lifting the handset. This will automatically select the next available Line Appearance and operate in speakerphone mode.
  2. To make an internal call, dial the extension. To make an external call, dial the prefix required for external dialing (usually 9) followed by the number you want to call.

When you finish dialing the number the call is placed. If you place an internal call, the Information Area Display shows the extension and name of the connected party once the call is answered. If you place an external call, the Information Area Display shows the name of the connected party, or if the name is unknown, the phone number.

To end the call, choose one of the following:

  • Press END (5320-5320GigE/5330-5330GigE/5340-5340GigE/5360 and 5224/5324 phone only).
  • Replace the handset.

To use the speakerphone for step 1, press an available Line Appearance or Speaker instead of lifting the handset.

To end the call before you have completed dialing, choose one of the following:

  • Replace the handset if using the handset.
  • Select Speaker if using the speakerphone (not available on 5304).
  • Press END (5320-5320GigE/5330-5330GigE/5340-5340GigE/5360 and 5224/5324 phones only).

Making Second Calls

To make a second call while on an active call, follow these steps:

  1. Press any available Line Appearance.
    This puts the active call on hold, and provides dial tone for a second call.
  2. To make an internal call, dial the extension. To make an external call, dial the prefix required for external dialing (usually 9) followed by the number you want to call.

When you finish dialing the number the call is placed.

  1. If you place an internal call, the LCD shows the extension and name of the connected party once the call is answered. If you place an external call, the LCD shows the name of the connected party, or if the name is unknown, just the phone number.
  2. To switch between two active calls, press the flashing Line Appearance. This puts the active call on hold, and activates the other call.

Ending one call keeps the second call on hold. To reconnect to the second call, press the flashing Line Appearance.