The following table shows available star codes (short cuts) that you can use on your phone.

Star Code

Feature

Mitel

Polycom VVX

General SIP

*51

Intercom

Intercom PMK
Dial *51, phone prompts for extension

Intercom Softkey
Dial *51EXT then send

Dial *51EXT then send

*67

Outgoing Call Privacy (OCP)
(feature must be enabled)

OCP PMK
Dial *67, then dial external number

OCP Softkey
Dial *67XXXXX then send

Dial *67XXXXX then send

*94

Directed Call Pickup (DCP)
(must be monitor secondary with answer permission)

DCP PMK
Dial *94, phone prompts for extension

DCP Softkey
Dial *94EXT then send

Dial *94EXT then send

*94

Directed Call Pickup (DCP)
(must be monitor secondary with answer permission)

DCP PMK
Dial *94, phone prompts for extension

DCP Softkey
Dial *94EXT then send

Dial *94EXT then send

*95

Park Call

Park/Retrieve PMK
*95 not supported

Park softkey
Blind transfer (REFER) to *95X where X=park location

Polycom SPIP: use park softkey, enter park location
Blind transfer (REFER) to *95X where X=park location

*96

Retrieve Call

Park/Retrieve PMK
*96 not supported

During off-hook, press "Pickup" softkey, then "Retrieve" and enter park location
Dial *96X where X=park location

Polycom SPIP: During off-hook, press "Pickup" softkey, then "Retrieve" and enter park location
Dial *96X where X=park location

*97

Site Page

Page PMK Dial *97

Page Softkey
*97 not supported

Page Softkey
*97 not supported

*98

Voicemail Retrieval

Voicemail hardkey
Voicemail PMK
Dial *98

Voicemail soft/hardkey
Dial *98
SIP URI="voicemail"

Polycom SPIP: Voicemail soft/hardkey
Dial *98
SIP URI="voicemail"

*99

Transfer to VM

Transfer softkey, follow prompts

Transfer to *99EXT

Transfer to *99EXT

*00

Activate/Logout

Dial *00 follow prompts

n/a

n/a