Please note: UniVoIP currently only supports English.  Additional languages may be available in the future.


If your system has been set up for multiple languages, you can set the language for your access to the web interface as well as the phone's LCD display. See Setting your Language for the Web Interface, Setting your Language for the Phone Display, and Language for Voicemail.

Setting your Language for the Web Interface

To set your language for the web interface, you need

  • Incoming Number: E.g. a Direct Inward Dial (DID) or the site Main Billing Telephone Number (MBTN)
  • User ID (Extension): E.g. Your unique Extension Number
  • PIN: This will be same 6-10 digit PIN Number used to log into  your phone
  • The Login URL:  https://tows.univoip.com/webadmin/login
  • A Supported Web Browser (Internet Explorer 6 or later or Mozilla Firefox 1.5.0.4 or later)

These are all available from your administrator.
You first need to determine the Language Selection URL. Your administrator will provide you with a Login URL. The Login URL should be of the form:
https://<Name or IP Address>>/webadmin/login/<YourCompany>
Replace login with select_language to create the Select Language URL:
https://<Name or IP Address>>/webadmin/select_language/<YourCompany>
To change your language for the web interface, follow these steps:

  1. Start your web browser.
  2. Enter the Select Language URL you determined above.
  3. Choose your language by selecting the appropriate button.
    The system displays the login page in your selected language.
  4. Bookmark this page and use it for all future logins to the system.
  5. Type your User ID (your extension).
  6. Type your PIN.
  7. Click Login.

The system displays the Home page (and all subsequent pages) in your selected language.

Setting your Language for the Phone Display

To change your language for the phone LCD display, follow these steps:

  1. After logging in to the web interface, select My Personal Details in the Navigation pane.
    The system displays the Personal Details page with your personal details in the Information pane.
  2. Select your language from the pull down list in the Language for Phone field.
  3. Click Save.

Language for Voicemail

If you have a voicemail box, the language used for your access to the voicemail box will be the same as the language that was originally set (by your administrator when creating your extension) in the Language for Phone field. Modifying the field does not change the voicemail language. If you want to change the language for your voicemail box, see Configure Language for Voicemail Retrieval language for voicemail retrieval.