Polycom VVX 350 Business IP Phone
The Polycom® VVX® 350 business IP desk phone is a high quality, six-line, color, mid-range, IP phone designed for small to medium size businesses. It is ideal for
knowledge workers, and call center operators who need to handle moderate/high volume of calls and whose work demand reliable connectivity.
Industry’s best audio
The VVX 350 offers both Polycom® HD Voice™ and Polycom® Acoustic Fence™ technologies. Together, they dramatically improve the most important component of
the VVX experience—voice clarity. HD Voice delivers superior, high definition sound quality through industry leading, advanced voice processing capabilities. The Polycom’s exclusive Polycom Acoustic Fence technology keeps business conversations free from extraneous noises,echoes and distractions.
Straightforward, familiar access to the most common features
The VVX 350 is easy to use and reliable. End-users will find that it combines an attractive new ergonomic hardware design with an intuitive user interface that together reduce the time spent learning new features and functions. Yet, the VVX 350 goes
beyond being just a cost-effective communication device—it is an IP phone designed to improve collaboration and enable greater productivity in the workplace.
Further Reading
VVX 350 Hardware Feature Descriptions
Reference Number | Feature | Feature Description |
|---|---|---|
1 | Line keys | Enable you to select a phone line, view calls on a line, or quickly call a favorite contact. |
| 2 | Reversible tab | Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it. Position the handset so the protrusion on the tab fits into the slot on the handset. |
| 3 | Speaker | Provides ringer and speakerphone audio output. |
| 4 | Back key | Enables you to return to the previous screen. |
| 5 | Transfer key | Transfers an active call to a contact. |
| 6 | Messages key | Enables you to access and manage instant and voice messages. |
| 7 | Hold key | Holds an active call or resumes a held call. |
| 8 | Volume keys | Adjust the volume of the handset, headset, speaker, and ringer. |
| 9 | Dial pad | Enables you to enter numbers, letters, and special characters. You can also use the dial pad keys to select menu items that have index numbers. |
| 10 | Mute key | Mutes local audio during calls and conferences. |
| 11 | Speakerphone key | Enables you to place and receive calls using the speakerphone. |
| 12 | Headset key | Enables you to place and receive calls through a headset. |
| 13 | USB Port | Enables you to attach a USB flash drive or USB headset. |
| 14 | Home key | Displays the Home screen from other screens and displays the Lines and Calls screen from the Home screen. |
| 15 | Navigation keys / Select key | Scrolls through information or options displayed on the phone's screen. Selects a field of displayed data. |
| 16 | Soft keys | Enable you to select context sensitive keys that display along the bottom of the screen. |
| 17 | Security slot (on back) | Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop. |
| 18 | Screen | Shows a 6.35 cm (2.5-inch) monochrome display that enables you to view menu options and data. |
| 19 | Message Waiting Indicator | Flashes red to indicate when you have new messages. |
Product specifications
User interface features
- 3.5” color LCD (320x 240 pixel resolution)
- Voicemail support1
- WebKit-based browser
- Adjustable base height
- Unicode UTF-8 character support
- Two USB ports (2.0 compliant) for media and storage applications
- Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish Audio features
- Polycom® HD Voice™ technology delivers life like voice quality for each audio path handset, the hands-free speakerphone, and the optional headset
- Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
- Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment Headset and handset compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially-available TTY adapter equipment
Call handling features
- 6 lines (programmable line keys)
- Shared call/bridged line appearance
- Busy Lamp Field (BLF)
- Flexible line appearance (1 or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment/call waiting
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local 3-way audio conferencing
- 1-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
Network and provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
- Provisioning and call server redundancy supported
- QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network Address Translation (NAT)—support for static configuration and “Keep-Alive” SIP signaling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4 and IPv6
- TCP
- UDP
- DNS-SRV
Security
- 802.1X Authentication and EAPOL Media encryption via SRTP
- Transport Layer Security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
Power
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
- External Universal AC/DC Adapter (optional) 5VDC @ 3A (15W)
- ENERGY STAR® rated
Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55032 Class B
- CISPR32 Class B
- VCCI Class B
- EN55024
- EN61000-3-2; EN61000-3-3
- NZ Telepermit
- UAE TRA
- Russia CU3
- Brazil ANATEL3
- Australia RCM
- South Africa ICASA3
- Saudi Arabia CITC
- China CCC3
- RoHS Compliant
- TAA
Safety
- UL 60950-1/62368-1
- CE Mark
- CAN/CSA C22.2 No 60950-1/62368-1-1
- EN 60950-1/62368-1
- IEC 60950-1/62368-1
- AS/NZS 60950-1
Polycom® VVX® 350 comes with
- Console
- Handset with handset cord
- Network (LAN) cable—CAT-5E
- Desk Stand
- Setup Sheet
Size
- 23.3cm x 26.2cm x 6.2cm WxHxD
- 9.2in x 10.3inc x 2.5in WxHxD
Weight
- Carton weight: 1.04kg (2.28 lbs)