Your Online Status (Presence) (PC)

Changing your Status

Click the down arrow beside the online status indicator on UniVoIP App, and select the desired online status.

Note: Desktop phones do not change the Presence Status on the UniVoIP APP. The Presence Status is only available to APP users.

Setting up Status Indicators

You can create a custom status indicator: click the down arrow beside the status indicator, and double-click on one of the existing indicators; type your custom status.

Status Indicators

Indicator	Meaning for your Status	Meaning for Others
Available	Either: • You have set your status to this value. • UniVoIP App has determined that you are logged on but not on the phone or idle. When you have this status, UniVoIP App will automatically detect when you are idle or on the phone, and change the status to match.	You can contact this person.
Busy	You have set your status to this value. UniVoIP App will never automatically switch you out of this status; you must switch yourself.	You can contact this person.
Away	You have set your status to this value. UniVoIP App will never automatically switch you out of this status; you must switch yourself.	You can contact this person.
On the phone	Either: • You have set your status to this value. In this case, UniVoIP App will never automatically switch you out of this status; you must switch yourself. • You started a phone call when your status was "Available". When your call finishes, your status reverts to "Available".	You can contact this person.
Do not disturb	You have set your status to this value. UniVoIP App will never automatically switch you out of this status; you must switch yourself.	You cannot contact this person.
Not available for calls	You have set your status to this value. UniVoIP App will never automatically switch you out of this status; you must switch yourself.	You cannot contact this person.

Idle	You have not moved or clicked the mouse or pressed a keyboard key for the Idle period. To set the Idle period see Softphone > Preferences > Application. As soon as you click the mouse or keyboard, your status changes to "Available".	You can contact this person.
Appear offline	You have set your status to this value. The other person sees you as offline, even though you are actually online. The other person cannot tell the difference between this status and you really being offline.	The contact is either not logged on or does not want to share online status.
No icon	Not applicable	You are not watching the other person's status.