Placing Calls (PC)
Place a call as described in the table below. The outgoing call opens in its own call panel just above the dialpad. You will hear a ringing tone while UniVoIP App attempts to make a connection.
How to Call Table
Option | From the... | Description |
Keying | Dialpad or computer keyboard | Enter the phone number in the call entry field using the dialpad or the computer keyboard. As you type, a suggestion for completing the entry may appear. Choose the suggestion by using the Up/Down key and the Tab key, or keep typing. |
Right-click a contact or previous call | Contacts or History tab | Right-click an entry from the Contacts or History tab and choose Call. |
Double-click a contact | Contacts tab | Contacts have a "double-click" action that either makes an audio phone call or starts an IM. |
Single-click a contact | Contacts tab | Hover over the right side of the contact to reveal the click-to-call button. Click to place a call using the primary phone number for this contact. |
Double-click a previous call | History tab | Double-click an entry. An audio call is placed. |
Redial | Redial button | • When the call entry field is empty, click the Call button. |
Dialing | Dialpad | 1. If the dialpad is not visible, click the Phone button at the bottom. |
From an instant message | Messages window | Click the menu at the top of the Messages window and choose Call. |
Calling...
Call established.
Letters to Numbers
You can type letters and UniVoIP APP will convert the letters to numbers when placing the call:
When you click Call, the call panel will open and the call will be placed. The call panel will show the phone number all in numbers.
Ending a Call
Click the red End Call button on the Call panel (the call can be active or on hold). The call panel closes after a few seconds.
Placing another Call
On UniVoIP App, you can make up to three concurrent calls. If you are on a current call and you place another call, your initial call will be placed on hold.
You can switch back to the call that is currently on hold by clicking the Play Icon. This will automatically place the other call on hold.