Place a call as described in the table below. The outgoing call opens in its own call panel just above the dialpad. You will hear a ringing tone while UniVoIP App attempts to make a connection.


How to Call Table

Option

From the...

Description

Keying

Dialpad or computer keyboard

Enter the phone number in the call entry field using the dialpad or the computer keyboard. As you type, a suggestion for completing the entry may appear. Choose the suggestion by using the Up/Down key and the Tab key, or keep typing.

Right-click a contact or previous call

Contacts or History tab

Right-click an entry from the Contacts or History tab and choose Call.

Double-click a contact

Contacts tab

Contacts have a "double-click" action that either makes an audio phone call or starts an IM.

Single-click a contact

Contacts tab

Hover over the right side of the contact to reveal the click-to-call button. Click to place a call using the primary phone number for this contact.

Double-click a previous call

History tab

Double-click an entry. An audio call is placed.

Redial

Redial button

• When the call entry field is empty, click the Call button.
• Or click the arrow in the call entry field and select a recent call. An audio call is placed.

Dialing

Dialpad

1. If the dialpad is not visible, click the Phone button at the bottom.
2. Click the numbers on the dialpad to enter the phone number.
3. Click the Call button or press Enter.

From an instant message

Messages window

Click the menu at the top of the Messages window and choose Call.




   




Calling...




Call established.






Letters to Numbers

You can type letters and UniVoIP APP will convert the letters to numbers when placing the call: 

 


                                                                                     

 

 

When you click Call, the call panel will open and the call will be placed. The call panel will show the phone number all in numbers.




Ending a Call


Click the red End Call button on the Call panel (the call can be active or on hold). The call panel closes after a few seconds.








Placing another Call

On UniVoIP App, you can make up to three concurrent calls. If you are on a current call and you place another call, your initial call will be placed on hold.
You can switch back to the call that is currently on hold by clicking the Play Icon. This will automatically place the other call on hold.