Press to change your App Password or enter your Phone PIN Number
Press to toggle on or off either your OfficeConnect SIP (ability to make or take calls using the UniVoIP App)…or "Messaging" which is your ability to send or receive Instant Messages.
This is where most of your settings are found, including the ability to forward your business calls.
This is where you will find microphone and speaker gain controls, and be able to send troubleshooting data logs to UniVoIP.
About UniVoIP App
This is where you can see what version of the UniVoIP App you are using.
Account Status Icons for SIP (Softphone):
Account Status Icons for XMPP (Messaging):
Press to enter your current Phone PIN Number
Press to view your device logs
Press to view the devices currently linked to your UniVoIP App profile
Press to change your UniVoIP App Password
Press to Log Out of the UniVoIP App
Run in Background
ON to receive calls while APP is in the background.
ON to hear the ringtone.
ON to vibrate when a call is received.
ON to answer calls immediately when running in the background, OFF to accept or reject.
ON to see a missed call alert when running in the background.
Allow answer on Lockscreen
ON allows you to answer without unlocking your iPad.
Set to the desired ringtone.
Call in Progress
You can set the background image for when you are on calls.
ON to display a photo of your contact during your call.
Auto Record Calls
This records all calls incoming and outgoing.
Mobile Call Intercept
When you receive a mobile call while already in a VoIP call, the incoming mobile call puts the VoIP call on hold. You won't be able to speak to the person in the VoIP call until you answer or decline the incoming call. OfficeConnect can play feedback to the person who is put on hold without any notice. Silence: plays nothing. / Tones: plays beeps every 5 seconds to the person on hold. / Announcement: plays an audio message to the person on hold in English, "Your call has been interrupted by an incoming mobile call. Please wait for the other party to return."
Single Touch to Call
ON to place a call after tapping the number (no confirmation pop up).
Show URI Domain
ON displays the domain after the phone number if available.
Client-Side Call Forwarding
ON to send all incoming calls to a specific number. If UniVoIP App is enabled and registered, incoming calls are forwarded to this phone number.
The number to forward calls to when Forward Calls is on.
Enable IM & Presence
ON to enable IM and Presence on UniVoIP App.
ON to play a ringtone when you receive a new message.
ON to vibrate when you get a new message.
Private when Locked
ON to hide message content from notifications.
Alert Text Tone
The ringtone for incoming messages.
ON to make video calls on UniVoIP App.
When ON, your video will be forcibly sent in the landscape orientation. This is a compatibility mode for older devices that cannot render video in the portrait orientation. Use as an exception. The default is OFF.
Automatic: Recommended. Let UniVoIP App select the best quality to use in a given situation.
ON to automatically login to UniVoIP App when it's started.
Leave OFF unless Customer Support instructs you to turn it on to troubleshoot a problem.
Tap to upload the current Log to Customer Support