To connect the headset to the Mitel 5330/5340/5360, 5224/5324, or 5212/5312 IP phone, follow these steps:
- Plug the headset into the headset jack on the back of the phone.
- Remove the handset from the cradle. You can hook it over the top of the phone cradle.
- If using a Mitel 5330/5340/5360, or 5224/5324 IP Phone, press DIRECTORY, then QUIT to take the phone to an onhook (or idle) state.
If using a Mitel 5212/5312 IP phone, press the key, then press the key to take the phone to an onhook (or idle) state.
Answer Call with Headset
To answer a call while using the headset, press Line Appearance or the ANSWER softkey.
End Calls with the Headset
To end a call while using the headset, press either END or Cancel.
Mute the Headset
To mute the microphone, press and hold the control switch if it has one, or press the Mute button on the phone.
Make Calls with the Headset
To make a call while using the headset, press a Line Appearance key and dial the number. You can also use dial, directory dial, and speed dial features. See Making Calls.
Switch to the Handset
To switch a call back to the handset, either
- Disconnect the headset from the phones jack
- Use an external headset adapter box that has a dedicated headset/handset switch