To permanently remove an external contacts/speed dial entry, follow these steps:

  1. Expand Company Settings, and click on Speed Dials in the left menu.
  2. Permanently remove each entry by clicking on the delete/trashcan icon on the right hand side.
  3. Click OK.


Please note:
Deleting an external contacts entry that is being used by a company speed dial phone key mapping will have the following effects:

  • Customized phone key mappings revert to the mapping defined in their phone key profile.
  • Phone key mappings in profiles revert to an "Unassigned" mapping.