Emergency Call Alert provides an email notification when a subscriber dials an emergency class of service, such as 911.
To configure Emergency Call Email Contacts, follow these steps:
- Expand Company Settings and click Business Details in the left menu.
- Enter email addresses in the Emergency Call Email Contacts field.
Email addresses are delimited by spaces, semi-colons or colons.
3. Click Save.
When a subscriber dials an emergency class of service, the system sends an email with the following subject and body:
Subject:
Emergency Call Attempt
Body:
An emergency call was dialed from
Service provider: Telco
Tenant name: tenant 1
Site name: site 1
Site address: 1 Hines, Ottawa, ON, H0H0H0, Canada
Caller's name: John Smith
Caller's extension: 100
Caller's device MAC: 08:00:0f:70:c8:69
Caller's device IP address: 10.200.200.215
Digits dialed: 96132802012