Recording Options are used to configure announcements that are played to callers when their call is being recorded. An announcement can be played only once at the beginning of a recorded call, every time recording starts, stops and resumes, or never. Administrators can select from professionally recorded stock messages or create their own custom announcements. Different types of announcements can be used to inform callers when recording starts, stops and resumes.
When this sub-menu is selected from the Resources main menu, the existing On Demand Call Recording options are displayed.
Actions
Click the Listen button to play the selected recording.