Please note: UniVoIP will need to add the MAC address of a new phone before it will show up on the inventory list.

It is possible to assign a phone to the user/location's extension. This is needed when the phone does not have Login/Logout capability (such as a port on an Foreign eXchange Station (FXS) or a Mitel 5485 Paging unit.

Once a phone has initialized, you can assign the extension by following these steps:

  1. Add a user/location in to the system. The user/location extension will be used for this phone. See Add a User and Add a Location.
  2. Click Phone Inventory in the left menu.
  3. Click the Phone Label corresponding to the device that you want to configure an extension for. The Phone Label will be the MAC address shown on a sticker on the back of the phone or FXS.
  4. Select the user/location from the Assigned User/Location list.
  5. Click Save.