To view a list of users and locations, follow these steps:

1. Expand Company Settings in the left menu.

2. Click Users and Locations in the left menu.

  • The system displays a list of all of the users and locations in your system, including the following information:
    • Last Name - The user's last name, which is displayed in the Internal Directory on the web and on the phones. 
    • First Name - The user's first name, which is displayed in the Internal Directory on the web and on the phones.
    • Extension Number - The user's telephone extension number.
    • Site - The site of the subscriber's logged in devices.
    • Permission Group - The Permission Profile users belong to.
    • Agent - Identifies the user as a licensed Agent.
    • Name Recorded - Indicates whether users have recorded their name announcement. 

     

 3. Click on a user to view detailed information for the user or location.

The system displays the User or Locations details page.
The User Details page lists the phones that the user is currently logged into in the Phone Information section. Check Unassign to unassign the user from a particular phone.



Dynamic Site Support

If UniVoIP has enabled the dynamic site support capability for this user, three non-editable fields are displayed (that are not displayed when adding a new user). The fields are as follows:

  • Allow User to Create Dynamic Site: Indicates that UniVoIP has enabled this capability for this user. See "Dynamic Site"in the Phone User Guide.
  • Dynamic Site CLID: The Calling Line ID that will be transmitted to the far end to indicate where the call is coming from. Note that the Outgoing Caller ID field above is still used to determine whether this number is transmitted. This Dynamic Site CLID takes the place of the regular "Outgoing Calling Line ID" of a regular static site.

  • Max Call Count for Dynamic Site: This is the maximum number of concurrent external calls that will be allowed for the dynamic site. External calls include calls to a tenant Auto Attendant and the voicemail system.

    Note!

    For phones using dynamic sites which make emergency (911) calls, the Dynamic Site CLID is always transmitted to the far end.