Call Type | Definition |
|---|
Emergency (911) | Calls to the number used to report an emergency. In North America, dial 911. This permission is active for all users at all times. |
Internal | Calls to another extension within the same business. |
International | International calls to which long-distance charges apply. (See Long Distance for Canada) |
Local (external) | Calls within the local calling area of your business. No long-distance charges apply. |
Long Distance | Calls outside the local calling area of your business and outside of your region. |
Operator Assisted | Calls in which the operator is involved, typically resulting in long distance charges. |
Regional | Calls outside the local calling area of your business and within your region. |
Toll Free (1-800) | Long distance calls for which no charges apply. Typically, these numbers begin with 1-800. |
Toll Premium | Calls to a toll number to which charges apply. Typically, these numbers begin with 1-900. |
Other |
|
Redirect Inbound Call to External Number | Allow call coverage, transfer or forward of external calls to an external phone number. Prerequisite: permission to make the external call itself. |
Select Long Distance Provider | Include a long distance provider code as part of the dialed digits for a long distance call. Prerequisite: permission for Long Distance and/or International calls. |
Select Regional Provider | Include a long distance provider code as part of the dialed digits for long distance calls within your region. Prerequisite: permission for Regional calls. |