The "Unassigned" profile is the default permission profile. It is pre-configured to allow internal and emergency calls.
The default permission profile is used under the following circumstances:

  • To determine what types of calls are allowed from phones where there is no logged-in user.
  • If you do not create and assign a custom permission profile to a user or location.
  • If you unassign a user or location from a custom permission profile.

Use custom permission profiles for your users and locations and use the default permission profile to determine which types of calls can be made from phones where there is no logged-in user.
The default permission profile should contain the minimum possible permission to prevent unauthorized calls that have associated charges.
You can modify the default permission profile to include other call types, but it cannot be deleted.