1. Expand Company Settings and click Call Groups in the left menu.
  2. Click on Add.
  3. Under Call Group Type select Pickup Group.
  4. Type the pickup group name in the Name field.
  5. Select an Extension for the call pickup group from the Extension list. The Extension list displays the next five available extensions for Call Groups. You can enter a different valid extension by selecting Other from the Extension list and typing the extension of your choice in the Text field. The Extension is used for group identification purposes only. The extension cannot be dialed.
  6. In the Membership section, add members to this Call Group. To add members, use the + button, or click the > button to Add all. To remove members, use the - button or click the < button to Remove all.
  7. If you choose to lock users to the new call group, uncheck Allow Members to Leave Call Group.
  8. Click Save.