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There are two reasons why a phone might display "Not A Valid Site".


All OfficeConnect Business Edition remote teleworker users using Mitel IP Phones.


  1. The first reason is that this is a new remote phone, and a dynamic site has not yet been created.
  2. The IP address of a previously created dynamic site has changed, and needs to be registered. This can happen if the internet connection that is being used to host the remote phone does not have a static IP address from your carrier.